Privacy Policy

    1452790 BC Ltd. dba Verum Innovations
    Last updated: July 14, 2026

    1452790 BC Ltd. dba Verum Innovations ("Verum," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect through veruminnovations.com (the "Site"), how we use it, and the choices you have. We handle personal information in accordance with the Personal Information Protection Act (British Columbia) and the Personal Information Protection and Electronic Documents Act (Canada).

    1. WHO WE ARE

    Verum Innovations is a full-scope home services company serving Vernon and the North Okanagan, British Columbia, offering building and renovation, electrical and smart home, landscaping and property, and maintenance and repair services.

    1452790 BC Ltd. dba Verum Innovations
    5697 Pleasant Valley Rd, Vernon, BC V1B 3L6
    info@veruminnovations.com

    2. INFORMATION WE COLLECT

    Information you provide directly. When you submit a contact or consultation request, book a call, or otherwise correspond with us, we collect the information you provide, such as your name, email address, phone number, property address, and details about your project or service request.

    Information collected automatically. Like most websites, we use cookies and similar technologies to collect usage information such as your IP address, browser type, device information, pages visited, and how you arrived at the Site. This helps us understand how the Site is used and improve it.

    3. HOW WE USE YOUR INFORMATION

    We use personal information to respond to your inquiries and provide quotes and consultations; to schedule, perform, and follow up on services; to communicate with you about your project; to operate, maintain, and improve the Site; to measure the effectiveness of our advertising; and to comply with legal obligations. We do not sell your personal information.

    4. CONSENT

    By providing your personal information through the Site, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at info@veruminnovations.com.

    5. HOW WE SHARE INFORMATION

    We do not sell or rent personal information. We may share it with trusted service providers who help us operate our business, such as website hosting, customer relationship management, scheduling, and communication platforms; with analytics and advertising providers such as Google, in aggregated or pseudonymized form; with subcontractors and trade partners we engage to perform your project, limited to what is needed to deliver the work; and where required by law. Verum remains your single point of contact and accountability for any project information shared with our trade partners.

    Some service providers may store information on servers located outside of Canada. Where that occurs, the information is subject to the laws of those jurisdictions.

    6. COOKIES AND ANALYTICS

    We use cookies and tools such as Google Analytics and Google Ads to understand Site traffic and measure advertising performance. You can control or delete cookies through your browser settings; disabling cookies may affect how parts of the Site function.

    7. REVIEWS AND THIRD-PARTY CONTENT

    The Site may display customer reviews sourced from Google. Reviews you post on Google are governed by Google's own terms and privacy policy. The Site may also link to third-party websites (for example, product partners such as Lumon); we are not responsible for the privacy practices of those sites.

    8. HOW LONG WE KEEP INFORMATION

    We retain personal information only as long as needed for the purposes described above, or as required for legal, accounting, or warranty purposes, after which it is securely deleted or anonymized.

    9. HOW WE PROTECT INFORMATION

    We use reasonable physical, technical, and administrative safeguards appropriate to the sensitivity of the information, including limiting access to those who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your information against loss, misuse, and unauthorized access.

    10. YOUR RIGHTS

    You may request access to the personal information we hold about you, ask us to correct inaccuracies, or ask questions about how your information has been handled. To make a request, contact us at info@veruminnovations.com. We will respond within the timelines required by applicable law.

    11. CHILDREN

    The Site is not directed at children under 13, and we do not knowingly collect personal information from them.

    12. CHANGES TO THIS POLICY

    We may update this policy from time to time. The most current version will always be posted on this page with the date of the last update.

    13. CONTACT US

    Questions or concerns about privacy can be directed to:
    1452790 BC Ltd. dba Verum Innovations
    5697 Pleasant Valley Rd, Vernon, BC V1B 3L6
    info@veruminnovations.com